Get in Touch With Us

Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or want to flag a concern about a book we've covered? Here's how to reach the team behind Offshore Gambling and what you can expect once you do.

How to Reach Us

Email is the best way to get in touch. Write to us at [email protected] and a real member of our editorial team will read your message and respond — we don't rely on automated replies to close the loop. Please allow a couple of working days for a response, longer if we're mid-way through updating rankings or checking a book's licensing details.

To help us get back to you faster, tell us upfront what your message is about. A note like "correction on BetOnline payout limits" or "question about crypto withdrawal times" lets us route it to the right person straight away.

What You Can Contact Us About

• Questions about a specific sportsbook — If you want more detail on how we scored an operator like Lucky Rebel, Bovada, BetOnline or any other book on our list, ask us directly.
• Corrections and updates — Offshore books change their bonus terms, banking options and licensing status fairly often. If you've noticed something on our site that looks out of date — a bonus figure, a rollover requirement, a payout method — please tell us so we can verify and fix it.
• Feedback on our methodology — We rank offshore sportsbooks on factors including odds quality, market coverage, bonus terms, payout speed, banking options (including crypto) and general reliability. If you think we've missed something relevant to how these books actually operate, we want to hear it.
• Questions about your own situation — We can point you toward general information on things like offshore licensing, KYC requirements, or how crypto payouts typically work, but we can't give you personal betting, legal or tax advice. For anything specific to your state's laws or your own tax position, a qualified professional is the right person to ask — not us.
• Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We'll point you toward support resources, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER, any time.
• Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. We're upfront that caepsite.org may earn commission from some of the operators we list, but that never decides where a book ranks — our scoring criteria come first.

What Happens After You Message Us

Every message is read by a person, not a filter. We aim to reply within two working days under normal circumstances. If your enquiry involves checking a fact against a sportsbook's current terms — a bonus amount, a withdrawal limit, a licensing detail — it may take a little longer, since we'd rather confirm something properly than rush an answer.

If you're reporting a factual error, let us know exactly where you found it (which page, which section) so we can locate and review it quickly.

Before You Write In: A Few Things Worth Knowing

Some questions come up often enough that it's worth setting expectations here rather than making you wait for a reply:

• Offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama or Costa Rica — and are not regulated by any US state. That means the consumer protections you'd get from a state-licensed operator (like segregated player funds or a formal dispute process) don't apply. We can explain what a specific book's licensing generally means, but we can't confirm it will resolve a dispute in your favor.
• We don't guarantee any outcome from betting with a book we cover, and we don't offer picks presented as sure things. Betting carries real risk of loss, and with offshore books there's the added risk that a payout could be delayed or refused.
• Bonus terms — rollover requirements, minimum odds, time limits — are a common source of questions. We list the material conditions alongside each offer on our reviews, but the operator's own terms page is always the final word, since terms can change after we publish.
• We are not a legal advisory service. Whether offshore betting is something you should engage in depends partly on your own state's laws, which vary and change; check your state's current rules before you sign up anywhere.

Looking for Something Else?

If your question is really about a different market rather than our offshore sportsbook coverage, take a look at our page on trusted non-GamStop casinos in the UK, which covers a different audience and set of operators entirely.

A Note on Our Standards

We try to keep our reviews accurate, current and genuinely useful for US bettors weighing up offshore options. Reader corrections and feedback are a real part of how we keep it that way — if something we've published affected your experience with a sportsbook, good or bad, tell us about it.

This site is intended for adults aged 21 and over. If you or someone you know struggles with gambling, help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER.